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Tag: FTC

How to get your Credit Report

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We’ve all seen those funny commercials for credit reports and have probably read articles in magazines urging us to get our yearly free credit report. However, have you ever wondered why you need it? Or how to go about getting it? And how to avoid scams posing as free credit report services? Well, let’s try to answer some of those questions.

Knowing your credit score can help guard against identity theft. Identity thieves may use your information to open a new credit card account in your name. Then, when they don’t pay the bills, the delinquent account is reported on your credit report. Inaccurate information like that could affect your ability to get credit, insurance, or even a job. Since your credit report has information that affects whether you can get a loan — and how much you will have to pay to borrow money, you should check it annually to make sure it is accurate

The Federal Trade Commission enforces The Fair Credit Reporting Act (FCRA) which requires each of the nationwide credit reporting companies — Equifax, Experian, and TransUnion — to provide you with a free copy of your credit report, at your request, once every 12 months. A credit report includes information on where you live, how you pay your bills, and whether you’ve been sued or have filed for bankruptcy. Nationwide credit reporting companies sell the information in your report to creditors, insurers, employers, and other businesses that use it to evaluate your applications for credit, insurance, employment, or renting a home. You can see why it is important to receive your credit report to monitor these things yourself before applying for a loan, credit card, mortgage or even a new job.

To order your free credit report, visit annualcreditreport.com, call 1-877-322-8228. Or complete the Annual Credit Report Request Form and mail it to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. Do not contact the three nationwide credit reporting companies individually. They are providing free annual credit reports only through annualcreditreport.com, 1-877-322-8228 or mailing to Annual Credit Report Request Service.

Here’s an important piece to rememberРThe law allows you to order one free copy of your report from each of the nationwide credit reporting companies every 12 months.

You may order your reports from each of the three nationwide credit reporting companies at the same time, or you can order your report from each of the companies one at a time.

Okay, so here is the part to make a note of to protect yourself from scams. Use only annualcreditreport.com to order your free credit report. That is the only site under the law- FCRA that is mandated to provide your credit report for free. Other websites that claim to offer “free credit reports,” “free credit scores,” or “free credit monitoring” are not part of the legally mandated free annual credit report program. In some cases, the “free” product comes with strings attached. For example, some sites sign you up for a supposedly “free” service that converts to one you have to pay for after a trial period. If you don’t cancel during the trial period, you may be unwittingly agreeing to let the company start charging fees to your credit card.

Some “imposter” sites use terms like “free report” in their names; others have URLs that purposely misspell annualcreditreport.com in the hope that you will mistype the name of the official site. Some of these “imposter” sites direct you to other sites that try to sell you something or collect your personal information. So make sure you type the url correctly and don’t enter your credit card information, exit the site if they ask for this information and then attempt to connect with annualcreditreport.com or call 1-877-322-8228.

The only information that you’ll be asked for to process your credit report is your name, address, Social Security number, and date of birth. If you have moved in the last two years, you may have to provide your previous address. To maintain the security of your file, each nationwide credit reporting company may ask you for some information that only you would know, like the amount of your monthly mortgage payment. Each company may ask you for different information because the information each has in your file may come from different sources.

While your credit report helps determine your credit score, these reports will not give you your credit score. For more information about your credit score visit- http://www.consumer.ftc.gov/articles/0152-how-credit-scores-affect-price-credit-and-insurance#credit

For more details and to learn what steps to take if you do find inaccurate information on your credit report, please visit the Federal Trade Commission and read the article on Free Credit Reports http://www.consumer.ftc.gov/articles/0155-free-credit-reports or call 1-877-FTC-HELP (1-877-382-4357)

SCAM Update and Warning about Robocalls

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There was recently an article in the AARP Bulletin on that had to do with the FTC (Federal Trade Commission) cracking down on new scams. This made us think we should do a blog update on scams and pass out some new warnings from the FTC.

What’s new? Well, it seems scammers are now impersonating medical alert companies in order to get money or personal information (to steal your identity) from seniors. The scams are coming in the form of phone calls, sometimes with a live person and sometimes an automated or robocall. The calls are either trying to sell you a system, often using very strong tactics to get you to give your credit card or other payment information or they are stating that you (or someone you know) have already ordered the system and demanding payment. They have even been known to threaten legal action if you don’t pay up.

What you should know. Robocalls are illegal. But you may be asking, what is a Robocall? Well, direct from the FTC, here is an explanation of a robocall:

If you answer the phone and hear a recorded message instead of a live person, it’s a robocall. You’ve probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven’t given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

So, what should you do if you get a robocall? The FTC recommends that you, hang up the phone. They also say you shouldn‚Äôt press 1 to speak to a live operator and don’t press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.

What else can you do?

• Consider contacting your phone provider and asking them to block the number, ask about whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.

• Report your experience to the FTC online at http://www.consumer.ftc.gov/articles/0341-file-complaint-ftc or by calling 1-888-382-1222.

Some other helpful tips:

If you get an unsolicited call, hang up. Don’t even ask for details from someone making a cold call.

If you are interested in a medical alert product, gather the information and ask for documentation of fees up front.

Beware of offers that state your insurance will cover medical alert programs or that you can get them for free. Medicare, Medicaid and most insurance companies will not pay for this service.

Don’t pay for anything that you didn’t order. Hang up and contact authorities to make a complaint if you are threatened.

And again, don’t press any numbers as prompted in the robocall, this could just notify them that this is a live, working phone number and you could become the target of future calls or scams.

For more information from the Federal Trade Commission visit: http://www.consumer.ftc.gov/articles/0259-robocalls